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Shipping Policy

Shipping Information

At Moosa Creek Nursery, we aim to provide a seamless and efficient process for ordering and receiving California native plants. Here's how it works:

Direct Shipping to Retail Partners

When you place an order with us, your plants are directly shipped from our nursery to the retail partner you select during checkout. This ensures that your plants receive the best possible care and handling from our facility to the point of purchase.

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How It Works:

  1. Place Your Order: Choose your desired plants from our online catalog.

  2. Select a Retail Partner: During the checkout process, select a retail partner from our network where you would like your plants to be delivered.

  3. Direct Shipment: Once your order is confirmed, we will carefully package and ship your plants directly to the selected retail partner.

  4. Pick Up Your Plants: You will be notified when your plants are ready for pickup at the retail partner location.

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This process ensures that your plants are handled with the utmost care and arrive in the best possible condition. If you have any questions about your order or the shipping process, please feel free to contact us or your chosen retail partner.

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Thank you for choosing Moosa Creek Nursery for your native plant needs!

Will Call Delivery Information

For customers who prefer to pick up their plants directly from our nursery, we offer a convenient Will Call delivery option. Here’s how it works:

Will Call Pickup

When you place an order for Will Call delivery, your plants will be prepared and ready for pickup at our nursery’s Will Call tables.

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How It Works:

  1. Place Your Order: Choose the Will Call delivery option during the checkout process.

  2. Order Confirmation: Once your order is confirmed, our team will prepare your plants and have them ready for pickup.

  3. Pickup Location: Your plants will be available at the Will Call tables located at our nursery.

  4. Notification: You will receive a notification when your order is ready for pickup, along with any specific instructions.

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Pickup Instructions:

  • Location: Moosa Creek Nursery, 27201 Cool Water Ranch Rd, Valley Center, CA 92082.

  • Identification: Please bring a copy of your order confirmation and a valid ID to verify your purchase.

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If you have any questions or need assistance with your Will Call order, feel free to contact us. We are here to ensure that your plant pickup experience is smooth and convenient.

Thank you for choosing Moosa Creek Nursery!

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