Terms and Conditions

Introduction

Welcome to Moosa Creek Nursery. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, please do not use our website.

1. General

These terms and conditions govern your use of our website and the purchase of products from Moosa Creek Nursery. By using our site, you accept these terms in full.

2. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

3. Product Information

We strive to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or timeliness of any information on our site, including product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Orders and Payments

Orders Shipped to Retail Partners

For orders that are shipped to retail partners where the customer is expected to pay at the place of purchase:

These orders are facilitated through our retail partners, and customers will complete their purchase transactions directly with the retail partner.
Moosa Creek Nursery will ship the ordered plants to the specified retail partner location.
Customers will be notified once their order is available for pickup at the retail partner’s location.
Payment for these orders must be made directly to the retail partner at the time of pickup.
Any disputes or issues related to payment should be resolved with the retail partner directly.

General Orders and Payments

For all other orders placed through our website:

All orders placed through our website are subject to acceptance by Moosa Creek Nursery. We reserve the right to refuse or cancel any order at our discretion. In the event that we cancel an order, we will notify you and refund any payment made.
We accept various forms of payment, and you agree to provide accurate and complete payment information when placing an order.

5. Shipping and Delivery

We strive to process and ship orders promptly. However, delivery times are estimates and may vary due to factors beyond our control. We are not responsible for any delays that occur during shipping.

6. Returns and Refunds

All sales are final. For orders placed through our retail partners, any claims or issues should be addressed directly at the place of purchase. Each retail partner extends their own return and refund policy. Please contact the retail partner where you made your purchase for their specific return and refund terms.

For a more successful plant, we recommend consulting best practices for planting California native plants. Our website offers resources and guidelines to help you ensure the health and growth of your plants. Proper planting and care can significantly enhance the survival and thriving of your plants in your landscape.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Moosa Creek Nursery or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, distribute, or create derivative works from any content on our site without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Moosa Creek Nursery shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products. Our total liability to you for any claim arising from the use of our website or products shall not exceed the amount paid by you for the product in question.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our website shall be resolved in the state or federal courts located in California.

10. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our website following the posting of changes constitutes your acceptance of such changes.

If you have any questions about these terms and conditions, please contact us:

Moosa Creek Nursery
Website: moosacreeknursery.com
Email: info@moosacreeknursery.com
Address: 27201 Cool Water Ranch Road, Valley Center, CA 92082, USA
Phone: (760) 749-3216